Coronavirus Update/Impact

As the news about the Coronavirus continues to develop, we would like to communicate with you regarding this important issue.

The health and safety of our customers and employees is our greatest concern. That is why we have implemented procedures based on information from the Center for Disease Control and Prevention (CDC). This is a fast evolving issue and we encourage you to continuously refer to the website of the CDC for updates: www.cdc.gov.

We have instructed our employees to take these common-sense precautions:

• Stay home if they are sick.
• Greet others in ways other than hand-shaking.
• Minimize the risk of infection by conscientious hand-washing and sneezing/coughing into a sleeve or tissue.

We have hung hand-washing posters throughout our offices to remind our employees of how important this simple procedure is. Our expectation from you, our customer, is that you inform us immediately if someone in your home becomes sick. If you feel you need to cancel your service appointment due to illness, please let us know and rest assured that we will welcome you back when you are ready. We encourage anyone with questions or concerns on this issue to contact our office directly.